Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  2. Anonymous
    2023-12-14T02:46:08+00:00

    I have been trying to get my points to register for days now. PC searches do not register points nor do Bing searches. If I happen to click on a political article or miscellaneous news, it credits points but only for the one-time article. 5 points are given for the article registering as one "search", then it goes back to not registering any points for further searches. Logging out and back in does NOT work. Clearing cache, resetting device settings, deleting app, changing browser, using the app or the in-browser search tab does NOT work. Any workaround method has seemingly stopped working. I don't know why we can't get a straight answer as to what is going on. Some of us own Game Pass and are literally paying to have access to more methods to get points unlocked. (MS points earned via Game pass achievements and playing a Game that is exclusive to the Pass.) Why is there not a representative to speak to? Weeks long streaks and days of searching trying to figure this out is so frustrating. I'm embarrassed as to how long I spent trying to fix this issue before I learned it's not a problem on our end.

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  3. Anonymous
    2023-12-14T03:55:36+00:00

    Yes, Bing rewards points are such a pain!!!!

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  4. Anonymous
    2023-12-14T09:28:16+00:00

    As everyone is saying searches have virtually stopped working, same for me. Question, I see some people saying they got their accounts banned? what for?

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  5. Anonymous
    2023-12-14T20:17:12+00:00

    I got a message from my reward account that I get 5 points per search every 15 minutes.

    In other words 15 points per 15 minutes. I hope this isn't what they plan to do because it will take the entire day to reach your maximum points per day.

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