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I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Many problems when earning points it sometimes dont give us points when seraching and the daily tasks that we get was 5 points it became 1 point(mid week puzzle ect...) and also we dont get the edge bonus which was 12 points plz fix it as soon as possible Microsoft...
Thak you for understanding all of us
yes 100% the truth
Same. I can't get any points from searches on mobile and on PC it now randomly counts a few of the seaches (like if I search 50 times I'll maybe get 6 or 7 searches counted towards giving points.) I tried contacting support (twice) but they didn't help at all (it's been over 2 weeks now)
Currently the only way I can get points is reading news on mobile
They didn't just eliminate the 20 points bonus, the dropped the puzzle game from 10 to 5, after that on the day after, they dropped it down to 1. The rest of the 10 points search went down to two. The earn 150 points daily search stopped giving points. Once awhile you will either get 5 points then point stopped accumulating. Then they sent me 5 year anniversary reward of 500 points, however they took it back in the early evening on the same day. Sometimes points dropped while I was searching. Contact Microsoft help center is hopeless. First they sent me pages of pages steps telling me to correct it from setting. When responding stated that was not the case and didn't work, they stopped responding no matter how many times you contact them. I stopped trying and playing or even border.
Time to go back and make Google the default search engine and map.