Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-28T14:01:30+00:00

    for me personally, over a couple days last week, while it wasn't recording, I was still getting the points ( I record them in an excel just to see trends, and I got what I expected). That said, as of today, it does look as though they've removed the 12 point Edge bonus, wiping out about 336 more points a month.

    Along with the rumored loss of the Xbox Rewards app, points keep disapearing, and I get it, business decisions and all, but I just wish Microsoft was more transparent about it, but i know that's asking a lont....

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  2. Anonymous
    2023-11-28T20:32:47+00:00

    I have been having issues with the Microsoft rewards search not showing activities being completed, even though i did them. I dont know what happened to 1000 point puzzle. My level 2 , 20 points no longer shows as of today. The E-Tree tool from Start has reset back to 1 day even though I have done it daily. On Mobile, I show one set of level and streaks, on E-Tree. On the Start section I show a much lower set due to resets. On the Sidebar, E-Tree was showing a third set of data but now is equal to the Start , but shows a different streak.

    Something has been wrong for at least three weeks and my notifications to Rewards Support have been for nothing. No remedies except email replies stating received my notice and they're sorry. then immediately after that, an email stating that case is closed. I have requested Support staff contact me several times to chat about my problems but that fell on deaf ears.

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  3. Anonymous
    2023-11-28T22:27:29+00:00

    It seema as though they eliminated th 20 points edge bonus

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  4. Anonymous
    2023-11-29T01:37:56+00:00

    It seema as though they eliminated th 20 points edge bonus

    I also noticed this today. 20 pts is a small reward but enough for many to continue using Edge. What could MS's rationale be for eliminating this incentive?

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  5. Anonymous
    2023-11-29T01:49:50+00:00

    That's 7300 points a year times how many thousands of members!

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