Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-29T13:33:18+00:00

    In Canada, not including purchases, at the begining of the year I was making 15K, and it was slowly eroding to this month where I made 12K. At this point, I'm expecting just over 10K by the end of december, again not including purchases.

    And as of today for me, when doing searches, you have to wait for 5-10 seconds between searches on both mobile and desktop, so more blasting through searches :(.

    I mean, it sucks, but like said above, and others have said, it's really lack of transparency on MS's part that's really the worse :(.

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  2. Anonymous
    2023-11-29T11:56:59+00:00

    It seems like Microsoft is way scaling back he potential rewards points.

    Over the last few months:

    1. No more 100 point weekly xbox treasures
    2. Xbox monthly quest went from 2500 to 1000 points
    3. Xbox achievements went from 50 to 5 points
    4. No more edge bonus use of 20 points
    5. Puzzle? gone its seems
    6. This is a killer - it seems you need to open a new search tab in order to accumulate 5 points per search to get to 150 - it stops tabulating after one or two searches in same window / tab
    7. and a few others, I'm sure

    Probably a drop in the proverbial budget bucket to give out all these rewards and its usefulness to get folks using xbox / edge / etc is reaching an end...?

    Microsoft is notorious for simply ending things without notice - windows phone - microsoft band - surface duo - I'm used to it (owned all of those) but this little perk of rewards points going away? Might be switching to Chrome out of spite

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  3. Anonymous
    2023-11-29T04:58:41+00:00

    They also paused the puzzle pieces; I had 9 puzzle pieces filled in.

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  4. Anonymous
    2023-11-29T01:51:02+00:00

    It seema as though they eliminated th 20 points edge bonus

    I also noticed this today. 20 pts is a small reward but enough for many to continue using Edge. What could MS's rationale be for eliminating this incentive?

    I tried to look deeper into it. Got an "oops. Something went wrong on our side. Refresh or try back later" something like that. So JUST MAYBE the Cyber week caused a big fn glitch 🤞🏽🙏🏽

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  5. Anonymous
    2023-11-29T01:49:50+00:00

    That's 7300 points a year times how many thousands of members!

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