Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-30T01:56:56+00:00

    No one there cares!

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  2. Anonymous
    2023-11-30T00:59:19+00:00

    I am having a whole lot of issues with Bing search points, as I'm sure many of you are. The problem started some time in the past week. I usually do 35 quick unique searches on PC and 20 on Mobile. I come to find out that most of those searches didn't count. So it was wasting my time and electricity (yes, searches do significantly add to power consumption on a global basis). On PC, it seems to require about 15 seconds between searches. Mobile only counted 2 searches today and then stopped counting.

    I really love the idea behind Microsoft Rewards. It is a great way to keep people loyal to the brand. But, since the beginning of the program, it has been wrought with gliches. A year ago, I lost my very long streak of completing the daily 3 things because it wasn't letting me complete the quiz. I tried on both Mobile and PC. Quite often, clicking on the things that are supposed to give me points do not work. And the most annoying part of all is the Rewards App on the actual XBOX has always been a laggy glitchy piece of ****. Why can my XBOX run a complicated game like Assassin's Creed but can't run a very simple app made by the very people that made the XBOX?

    And then there is the issue of actually complaining to someone who cares (working for XBOX). Good luck with that.

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  4. Anonymous
    2023-11-29T16:19:45+00:00

    I am having the same issue with the PC Search points no longer functioning. Maybe they turned off using it on a Mac. It worked for me up until this week being on FireFox on a Mac. Perhaps it can only work using Edge.

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  5. Anonymous
    2023-11-29T15:01:55+00:00

    FWIW the 1000 bonus that went missing can be obtained by emailing support. They'll investigate and in most cases I think have awarded it to those that asked about it. They'll give an excuse that they sometimes change things up but it's pretty clear they dropped the ball on that one.

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