Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-30T18:37:13+00:00

    I'm hoping they're just cleaning things up to get set for December; I did my points today and while they did originally register my 90/60 search for my searches, earlier this afternoon it now shows 0 each, but I know the points are still there.

    I also noticed that puzzle pieces may be starting to move again shortly, and got a daily bump from 5 to 9 points, but while it said I did the 3/3 searches, I didn't see those points added to my account. I checked this with two other of my accounts and saw the same thing....

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  2. Anonymous
    2023-11-30T18:28:11+00:00

    Literally having this same issue no Idea what is happening... I am getting 0 points for any searches.

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  3. Anonymous
    2023-11-30T18:11:58+00:00

    It only give you a few point that it

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  4. Anonymous
    2023-11-30T16:58:39+00:00

    The recent downscaling and/or removal of many of the Microsoft Rewards program features is extremely disappointing. As someone for whom this program was a driver of my use of MS features and services, I am extremely likely to move to competitors' options if this is not reversed.

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    20+ people found this answer helpful.
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  5. Anonymous
    2023-11-30T16:16:58+00:00

    I had the EXACT same experience. Still not getting points on mobile, laptop. What a rip.

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    10 people found this answer helpful.
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