Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-02T18:29:58+00:00

    Microsoft rewards is definitely broken. I have bing as default on all devices and browsers and I received zero points yesterday and the day before and today have 5 or 10 after many, numerous searches. Definitely doesn’t encourage me to keep using bing. I can just as easily go back to google or some other search engine, so I don’t get it. It’s very obviously broken.

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  2. Anonymous
    2023-12-02T17:06:03+00:00

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  3. Anonymous
    2023-12-02T17:00:09+00:00

    Tis the season for giving?

    Not if you are MS...

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  4. Anonymous
    2023-12-01T23:28:04+00:00

    Spot on. They wouldn't be offering cash if they were going into the red.

    That said, today I just started hitting 1, wait 10 seconds, backspace, 2 wait, etc.. It worked.

    Got bored, started just hitting another character at the end of the number entered after about 25 searches (pc), and the points changed immediately.

    And points did not disappear later in the day.

    Are we giving them to much credit for driving us crazy? Maybe just anothe "upgrade" screwed up the points.

    Will see what happens tomorrow.

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  5. Anonymous
    2023-12-01T17:04:19+00:00

    Well, it's not as if they are just giving us free gift cards... they make MUCH more in revenue from us clicking on all these websites and doing searches... So don't cry about a BILLION dollar company giving away some 5 dollar gift cards every month. Tehy make a LOT more than that from us to give us incentives to do searches and to use their product over other better search engines so they can show advertisers how much people use using microsoft search and thus MS can then raise the rate they charge advertisers to put ads on microsoft searches.

    Trust me, whatever we get, Microsoft gets a whole lot more.

    I was initially going to say "I suppose I can understand why they stopped giving points when doing searches very quickly, in order to force a 'genuine' search effort..." but when I read your post, I'm throwing that thought away. What the heck are they doing?

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