This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Do not use the Edge browser, sign out of it.
Use Chrome browser, go to bing.com and sign in
Do your searches and points. Works perfect for me for a week now. I don't use Edge anymore.
I have no idea, it just wiped out mine again!! I been switching to chrome when i want to do rewards! No issues there!!
Can you please tell what to do step by step process to solve this issue?
Yeah, Microsoft sucks. They punish you for going for the maximum daily number of points. They call it a "cool off period" and say they can't assist you. Of course they could, but they don't want to have to pay out whatever rewards you choose too often because they're cheap like that.
another person said she switched to Chrome and it fixed the problem. Good luck