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I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Still having issues with this same issue as of December 13. Submitted a ticket to Bing ticket yesterday, have not heard from anyone yet,
nothing screams holiday spirit like screwing your customers with your points system right around the holidays... how do you expect people to buy your giftscards or even donate to some of the charitys for that matter WHEN YOU GIVE US NO POINTS. only thing i regret is i waited until summer to start using bing "because i finally discovered the points system was worth it" figures i started using it as soon as the sh*t starts, well lesson learned... if it aint broke dont fix it "as in i shouldve never stopped using google" because i never once had issues. the downfall of bing is starting in december 2023 i give it until mid 2024 their either done for good or realized they messed up and eventually make changes "doubt it tho" so long bing you can take your 1 point bs and shove it
This seems like the initial step to a rework/revamp for the entire program. Likely, they will attempt to do a 'new, improved' format which might mean doing away with much or all of the existing program.
This is typical for tech companies who say they want to offer a better user experience. This is after it has taken people months or years to get used to something and then they make un-needed changes that remove useful features, replacing them with infuriatingly clumsy new mechanisms and layouts which often have glitches. Tech does not believe in 'if it ain't broke..." line of thinking.
I've never had problems earning points with bing searches on mobile and desktop until Microsoft started slashing point values for completing tasks. It seems pretty clear they are doing everything in their power to eliminate to stop people from earning points aside from just stopping the rewards system entirely. If you have a stockpile of points, it might be a good time to use them.
Noticed the same thing about the puzzle. Now, it seems the search points are not registering either.