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I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
As everyone is saying searches have virtually stopped working, same for me. Question, I see some people saying they got their accounts banned? what for?
Yes, Bing rewards points are such a pain!!!!
I have been trying to get my points to register for days now. PC searches do not register points nor do Bing searches. If I happen to click on a political article or miscellaneous news, it credits points but only for the one-time article. 5 points are given for the article registering as one "search", then it goes back to not registering any points for further searches. Logging out and back in does NOT work. Clearing cache, resetting device settings, deleting app, changing browser, using the app or the in-browser search tab does NOT work. Any workaround method has seemingly stopped working. I don't know why we can't get a straight answer as to what is going on. Some of us own Game Pass and are literally paying to have access to more methods to get points unlocked. (MS points earned via Game pass achievements and playing a Game that is exclusive to the Pass.) Why is there not a representative to speak to? Weeks long streaks and days of searching trying to figure this out is so frustrating. I'm embarrassed as to how long I spent trying to fix this issue before I learned it's not a problem on our end.
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I feel your pain.. it stopped working for me as well. They have banned all 5 of our accounts here and screwed us all over for our time multiple times by not letting us redeem. I just spent almost 20 mins on this account and I still only have 80 out of 150 points. Why should I devote my time when these anticonsumer bastards at microsoft will probably ban me anyhow upon redeeming a 5 dollar amazon card? This program isn't worth it anymore and we have been taken part since leaving the horrible xbox brand back in 13. Not only did we switch to chromebooks and leave xbox, we have vowed never to use a windows pc again. And that my friend is where our lives became simpler.. with Chromebooks and Macs.
Microsoft can go screw themselves.. we have already gained over 6 grand for those shysters in over 9 years times.. They paid for many things for us, including bluray box sets, expensive chairs and other electronics at amazon. I guess I should count my blessings that I've already screwed them over and the game is now over for us. This is for all the broken digital content you never refunded us on xbox and for your anti consumer ways and your stupid decisions not only with your xbox brand but windows as well.
Microsoft can go f themselves.. this family of 5 is DONE WITH THEM..