Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-31T16:07:28+00:00

    Nothing is working any more in Microsoft Rewards. I click on Daily set and get no credit. My Daily Streak is reset to zero each day when I had over 200 days. Ever since the last Microsoft update everything has not been working correctly in there. Clearing out cache does not work either.

    I am in Eastern Time Zone and when I change that it reverts back to something else.

    I forgot to mention that I am on a Desktop Computer with Windows 11. Everything was working well until the last Microsoft update. I don't get credit for any of the quizzes or clicking on any links except for maybe the 2 credits ones. So I wonder when this will be fixed?

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  2. Anonymous
    2023-12-31T14:11:37+00:00

    I agree with the above comments. I have not received points that have been earned and need assistance to obtain them. Thanks.

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  3. Anonymous
    2023-12-28T15:18:06+00:00

    Hello, I also kept using Edge partly because of the rewards but I enjoyed the quizzes.

    However, I read that microsoft decided to cut down on the points early in December and that everyone is affected by it. It seems they could have announced it so people would not feel they were targeted. I sent numerous emails and received 2 AI responses...

    Google and Microsoft are so big they don't really care about their customers. That's too bad. Let's hope they'll change their minds and restore the credits, or do away completely with the rewards program.

    I also have problems with their cash rewards, showing that I earned $xx but after a few days, the $rewards disappear.

    Happy New Year

    I have found since posting that I am able to get the full 150 points from my searches as well as the bonus point using my Windows 10 OS and Edge browser. Once I start there I can finish up using Windows 11 OS on a different system and continue receiving points up through the maximum.

    I agree that Microsoft needs to be more transparent with its consumer users. I note that many enterprise business users restrict employees from getting points as they do not allow Bing Rewards for their users.

    If you use a VPN, make certain it is allowing the passthrough of Bing Rewards. Logging through different VPN nodes in foreign countries will restart your daily points collection but not remove any already captured points from your domestic VPN node. I wonder how long this cheat will continue.

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  4. Anonymous
    2023-12-28T14:34:06+00:00

    Hello, I also kept using Edge partly because of the rewards but I enjoyed the quizzes.

    However, I read that microsoft decided to cut down on the points early in December and that everyone is affected by it. It seems they could have announced it so people would not feel they were targeted. I sent numerous emails and received 2 AI responses...

    Google and Microsoft are so big they don't really care about their customers. That's too bad. Let's hope they'll change their minds and restore the credits, or do away completely with the rewards program.

    I also have problems with their cash rewards, showing that I earned $xx but after a few days, the $rewards disappear.

    Happy New Year

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  5. Anonymous
    2023-12-28T05:45:11+00:00

    Seems like Bing is scamming its users these days. The searches on a smartphone are no longer being recorded (despite Bing claiming there are 100 points available each day). Guess they figure their users aren’t smart enough to notice. This is rather shady and quite unacceptable.

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