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I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same for me! I do my Rewards every morning, but now it's not fun. What is worse is that they don't even bother acknowledging or giving an explanation. I guess microsoft doesn't give a damn.
Search points will not add up no matter how many times I try clearing browser, etc. Ready to uninstall Edge, Bing, etc. Had it!
Point is not updated
I'm only getting 25 to 35 points every day. All the higher points quizzes haven't worked since December 14 (about). I sent an email every single day to Microsoft until the end of December to report the problem, then I gave up. I had 2 answers, one from Aldoux I (something) obviously an AI robot, and another one from another fake human promising to look into it. I have the same problem with cash rewards, I get an email telling me my cash reward will come soon, then nothing. It's a scam.
At this point, my real question is: how and where can I transfer all my files, especially my .docx and excel files without losing the data or the edit function. But I would love to get out of Microsoft. If you have any ideas, please let me know. Thanks
Today in Associated Press cited their profits are up 33% due to AI. Sounds like they are more focused on AI and pushing that rather than caring about community members.
Without humans to use and purchase things what does AI do if no one is listening/using it? Microsoft has spoken...it's about profits but for how long can they profit by misleading and hurting their customers with no customer service? I've read so many complaints about rewards points, Xbox pass problems, being billed automatically and not having access. It's a mess.