Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![Image](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Microsoft rewards not giving points for PC search or edge search bonus as advertising

I found you can get about 20 points every 15 minutes for searches, and only on PC or Mobil. That means you need to spend over 3 hours your devices to get your full 250 points.

I have always looked forward to the Microsoft Rewards program. It was fun, a learning experience. and a bonus when you reach your designated goal. Now it is not as much fun. For every search/action you take, you do not always receive points. When you do it is a surprise because nothing follows

in sequence. Please MSN too many changes! Stay the course!

I found you can get about 20 points every 15 minutes for searches, and only on PC or Mobil. That means you need to spend over 3 hours your devices to get your full 250 points.

Half of my searches don't go thru now, I have to do 2 or 3 times the amount of searches each day, and it only seems to be getting worse... they have cut this program back so much it takes forever now to stack points... it blows my mind that they would do something that is guaranteed to drive people away from their services.

i no longer receive points for PC searches. i thought they stopped caring about windows browsers, or stopped honoring their customers.