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I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
the points on pc searches freeze after 20 points. Support is no help! They obviously don't want to give search credits anymore!
you're right, time to let those old programmers out
Nope, worked for one day and back to not working. Time for the programmers to be replaced just like a power pack or old memory.
so many people have complained. microsoft could just fix the items that are not giving the points - but they don't seem to want to. They are sending AI replies with support numbers requests but no corrections are made. They could divert some of AI censuring the msnews messages and have them fix the problems. They don't give a damn.
I had problems recently. It would check off the first point in the Daily Sets but not the other two or it wouldn't do it at all. Emailed Microsoft, because I donate most of my points anyway, and after about 1 1/2 mos. of not working right, it now works fine. Well, I haven't tried today yet. I'll keep you posted.