Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-22T07:55:52+00:00

    I found that since Microsoft have adjusted the reward point bonuses, that I am on my Xbox and gaming alot less. The fifty point achievement reward was an added incentive to play daily even getting 100% of achievements in games I would not have tried in game pass if it was not for the reward bonus. Instead of removing or reducing the points that can be earned, it would of been better just to increase the redeem value of rewards,

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  2. Anonymous
    2023-12-21T21:29:49+00:00

    It seems like Microsoft is way scaling back he potential rewards points.

    Over the last few months:

    1. No more 100 point weekly xbox treasures
    2. Xbox monthly quest went from 2500 to 1000 points
    3. Xbox achievements went from 50 to 5 points
    4. No more edge bonus use of 20 points
    5. Puzzle? gone its seems
    6. This is a killer - it seems you need to open a new search tab in order to accumulate 5 points per search to get to 150 - it stops tabulating after one or two searches in same window / tab
    7. and a few others, I'm sure

    Probably a drop in the proverbial budget bucket to give out all these rewards and its usefulness to get folks using xbox / edge / etc is reaching an end...?

    Microsoft is notorious for simply ending things without notice - windows phone - microsoft band - surface duo - I'm used to it (owned all of those) but this little perk of rewards points going away? Might be switching to Chrome out of spite

    I thought maybe it was my VPN of the Bing search page blocking my 150 per day and turned that off for a couple of days. No change, still only averaging 20 of the 150 per day. Today I have earned 40 before it stopped, see image below. I should have earned 10 in mobile but those are not showing up in count. I turned VPN back on as that was not the answer. I see in the string that there many impacts to earning MS Rewards points affecting users. I am wondering if it is MS simply trimming back on the points because of some modeling decision on their part or if it is some of the other companies offering actual rewards letting Microsoft know they may pull their offers as current redemptions are eating into their bottom line.

    I am not sure we will ever know exactly, but it would be responsible of MS to notify us of point earning changes so we are not left guessing if it is us, our system or some nefarious scheme by MS causing unannounced changes.

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  3. Anonymous
    2023-12-21T20:16:13+00:00

    Same here. I cannot get points for desktop or mobile search. Absolutely disgusted. If it is not rectified, I will give up Bing. There is no point or incentive to continue to use it.

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  4. Anonymous
    2023-12-21T01:08:10+00:00

    Switching to chrome and back to my ps5. Only reason xbox is better is because I can use points for membership fees.

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  5. Anonymous
    2023-12-21T00:29:38+00:00

    this has not resolved anything

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