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I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Is still not working at all guess I will spend all my point and just leave this trash browser
That is a great point .
Microshaft must be hemorrhaging money with how they are incrementally step by step reducing their payouts for searches.
Their actions taken here speak to that, and they are not being held accountable for it.
I was accruing points every day to get to the daily max to get Amazon dollars, but since Microshaft is now trying to stop that, then it is WE that has to take our own actions and STOP USING BING and Edge, and use Brave or Google.
It's really that simple.
I just got a message from support.
"Hello,
Good day! This is ???? from Microsoft Rewards support, and I will be your specialist today.
I am very sorry for the delayed response, as we have received a higher volume than was expected. Rest assured that we are doing our best to diligently work on your case.
I acknowledge that you reached out to us regarding the points that were not added to your account after earning 15 points in doing searches using your mobile or pc device. I know the importance of keeping track of the points you've earned because you've worked hard for this. Let me assist you in resolving your issue.
We would like to inform you that changes were recently made within the search crediting system. No worries though, you'll start earning points after doing a couple of initial searches. Rest assured, the points that you will earn for the day will not be affected, you will still have the capability to earn until you reach your maximum daily earning limit.
Additionally, to make sure that your searches will count and earn points, it's important to note that when using Bing for search, it should be done manually and in good faith for personal research purposes. We urge you to utilize Bing for genuine searches and avoid queries entered by bots, macros, or any other automated means that are not in compliance with our guidelines. I hope this information helps." I took out the person name the reason for the ???? in place of names.
Yes, Bing rewards points are such a pain!!!!
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