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Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just got hit with this today. I'm stuck at 70 out of 150 points. So far, other users posting here have been far more informative than Microsoft. MS seems to have a communications problem.
The same thing happened to me its not counting today at all not even waiting to search
Got message from Microsoft today.
Bing points have been slowed down.You only get 12points ie 4 searches every 15 minutes. So as far as they are concerned you will get your full points on PC and mobile phone but you are going to take along time to get the by having to wait every 15mins.
Thing is I’ve been waiting and no matter how long or how what I search I get no points no matter what. Microsoft really just added this cooldown in and didn’t even add it properly to where it actually worked and now just screws any chance of me getting any points.
the 20 points weren't for Bing searches but for using Edge. But yes. I count to 5 after every search, and yet I can't get more than points on my phone. Today my PC isn't giving me any. Oh well. I have to laugh at the original post. Saying you're going to cancel Gamepass and stop using edge because you can't get points anymore is childish in my opinion. Sure, rewards would be used to pay for Gamepass, but Gamespass is a great service without rewards from Microsoft to pay for it.