Why am I not getting rewards points for searches anymore?

Anonymous
2023-12-01T16:51:37+00:00

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-19T17:56:14+00:00

    I'm having the same problem. How to resolve it? I'm not getting credit for searches and am waiting 5 sec. between searches. I'll get credit for 3 then nothing. Spending HOURS trying to get credit for all the searches and can't get the points. Read someone's post saying only get credit for 3 searches/ 15". I'm not even getting that! It's totally on their end.

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  2. Anonymous
    2023-12-21T09:36:34+00:00

    Also, the bing application compared to chrome is just so annoying for no reason

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  3. Anonymous
    2023-12-22T00:27:54+00:00

    I was having this issue for the past few days, and clearing my browser's cookies and cache fixed the issue, thanks!

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  4. Anonymous
    2023-12-22T01:05:53+00:00

    Yeah, I noticed the same thing. Before I used to just search something, and then select the next thing that bing suggested. That doesn't always work now. I've found you have to actually keep tying in something to search for. You can't rely on the prompts. Yes, very annoying.

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  5. Anonymous
    2023-12-22T01:51:39+00:00

    I did that and I still get that same damn error message: This alias cannot be added to your account. Choose a different alias. Now what am I supposed to do?

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