Why am I not getting rewards points for searches anymore?

Anonymous
2023-12-01T16:51:37+00:00

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-18T07:59:28+00:00

    Yeah - same prob here - for the last 2 weeks. I got a bulls**t reply from Bing Support. My feeling is they're going to pull the plug on the Rewards system altogether. Grab your points and run - that's wot I'm doing!

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  2. Anonymous
    2023-12-18T12:07:32+00:00

    There is some type of cool down period, and you can only earn 15 search points every 15 minutes now. That is my experience now with both the PC and mobile search points.

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  3. Anonymous
    2023-12-18T13:50:22+00:00

    I had heard about a cooldown.

    Unfortunately, both Saturday & Sunday I was allowed only 3 points per day for all searches using the PC.

    That is 2 whole days of searches spread throughout the day got me 6 points registered.

    I'm also seeing the rewards page not register things until they have been repeated multiple times - not just a case of reloading or clearing the cache etc either.

    It seems to me it's broken & that may or may not be deliberate ...

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  4. Anonymous
    2023-12-18T21:15:04+00:00

    I'll just add another disappointed user feedback to the probably pointless others. M$ will do what they want. I didn't hit this new search nerf until a few days ago. Still works the way it always has for PC searches except the 12pt a day is not counting anything, still get the 90pt a day for my usual news feed surfing search links. Mostly. Today it seemed like maybe some weren't counting and it's taken longer to get to 90pts. But I have had 0pts for bing searches on mobile. No matter what I've done. Nothing counts there. Makes the whole thing a pointless waste of time. Also, a few days before this I noticed they nerfed some of the extra pt awards, like daily links that used to be for 10 or 20pts are now for 1 or 2pts. Seriously ? ! Even 10 or 20pts was barely worth a click at 1 or 2 cents value. Now they want us to chase fractional pennies. No. Just, no. M$ just be honest and kill the program already if it's breaking you. Then we can all quit M$ and everyone will be happier.

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  5. Anonymous
    2023-12-19T04:43:23+00:00

    Just as a followup, not sure it's simply that they changed something or if it's because I updated the Bing app on the phone but it seems to be counting searches there now. If it lasts. Guess we'll see tomorrow.

    Oh yeah, also maybe related maybe not, but a friend has all kinds of trouble with MS security hoops yesterday, and today my laptop made me dance through them. So, maybe they are doing, something ?

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