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Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had the same problem for several days, my counter was stopped at 51/60 but I found a way to solve it, in my case I went to the Android settings, then I selected Apps, then Edge, I forced the application to stop, then I cleaned the cache, and bingo it worked!
This started back in December and I'm angry!! It's gotten me so depressed!! I have cleard my caches and uninstalled and reinstalled so many times and ut DOESN'T WORK!!! Microsoft just DOESN'T want to give rewards anymore!!! Plain and simple!!! Its ridiculous!!! For more than 4 years I have dine all my ooints on all platforms and I use them to get our Game Pass ultimate every month for my cancer survivor son who is now 13 and WE CAN NOT AFFORD $17 A MONTH for that si if I can't get our points we CAN NOT get the Game pass ultimate and without that ITS POINTLESS TO EVEN HAVE THIS RIDICULOUSLY PRICED CONSOLE which we could NEVER have agforded to buy!! It was given to my son through the Dreams Come True Network in Jacksonville Florida as his "wish" when goimg through 3 years of chemo!! Now he LOVES it but we CAN NOT afford the games for it so if we can't get the game pass ultimate every month he is going to be devastated!!! AND he will lose all the side add on stuff he saves his birthday/holidays money on for the games he plays free on game pass ultimate!!!!! This is ridiculous!!! This kids drops all his gift money on thus stuff and is gonna losevit now!! Just because one of the LARGEST CORPORATIONS IN THE WORLD IS BEING GREEDY AND CUTTING REWARDS BY AT LEAT 75% IN THE LAST 3 MONTHS WITH NO WARNING AND RAISING THEIR PRIVES AT THE SAME TIME,!!!! I'm ready to call the news media and bring this to their attention!!!
Had same issue. What helped me is deleing all cookies, session and local storage for bing.com using browser Developer Tools.
Edit: It worked for that day, but next day it broke again... so not a solution.
I have the same exact problem. Rewards help line just emails me about a week after each complaint saying that the problem is fixed. It is not
Same bro!