Why am I not getting rewards points for searches anymore?

Anonymous
2023-12-01T16:51:37+00:00

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

238 answers

Sort by: Newest
  1. Anonymous
    2024-02-14T10:55:08+00:00

    same bs here for at least 3 months now

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-02-11T21:27:24+00:00

    Someone told me its because they are making you wait 15 minutes after each 3 searches so people don't get points. So they are apparently doing it on purpose. That's why they don't get back to you when you submit a ticket. I say why not just get rid of the platform if you don't want people to earn. And why not reply and say they made a change or email to people and tell us of the change instead of letting millions of people sit there and wonder why their app isn't working. Millions of people are spending a lot of time unnecessarily trouble shooting when its done on purpose.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-02-11T15:37:42+00:00

    I have been having the same issue for several months and i have done the troubleshooting that has been suggested several times and still the same issues.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-02-10T15:00:31+00:00

    Well, the issue here is that this is not a "problem" per se. It's Microsoft's new way of keeping us from accruing points. I have found the following. It works, but it is very annoying. You must do your searches 3, or 4, at a time, 15 minutes apart. (Sometimes they let you do 4; other times only 3. I don't know why.) I accrue my points on my computer 1st, then throughout the day, I continue to accrue my mobile points. They cannot be done concurrently. I also wait between searches, until the points are added, before doing the next search. Very time-consuming. Very annoying.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-02-10T03:24:02+00:00

    We will never forget how they treated us. This dumb support from Microsoft will come back to hurt them and then they will wonder why they are so hated....

    Was this answer helpful?

    0 comments No comments