This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey bro the same thing is happening to me what did u do is it fixed??
Support will be able to check what problem occurred.
If you have more questions, I'll be happy to help.
Ok, thanks. I've done that, though.
I'm sure they'll tell me the same thing if they even respond. I don't care if they have criteria for what counts, I'd just like them to be transparent about it so I can formulte my searches better.
Try clearing your browser's cookies and cache and see if the problem persists. If this happens, wait until support contacts you to help you.
There's no problem with the account. I get credit on Xbox for those rewards and the Game Pass quests. I get points for the news and the quizes and polls on the app. Searches is the only thing that has gone haywire. Something has changed. It's not counting searches the way it did just two days ago.