Why am I not getting rewards points for searches anymore?

Anonymous
2023-12-01T16:51:37+00:00

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-18T13:50:22+00:00

    I had heard about a cooldown.

    Unfortunately, both Saturday & Sunday I was allowed only 3 points per day for all searches using the PC.

    That is 2 whole days of searches spread throughout the day got me 6 points registered.

    I'm also seeing the rewards page not register things until they have been repeated multiple times - not just a case of reloading or clearing the cache etc either.

    It seems to me it's broken & that may or may not be deliberate ...

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  2. Anonymous
    2023-12-18T12:07:32+00:00

    There is some type of cool down period, and you can only earn 15 search points every 15 minutes now. That is my experience now with both the PC and mobile search points.

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  3. Anonymous
    2023-12-18T07:59:28+00:00

    Yeah - same prob here - for the last 2 weeks. I got a bulls**t reply from Bing Support. My feeling is they're going to pull the plug on the Rewards system altogether. Grab your points and run - that's wot I'm doing!

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  4. Anonymous
    2023-12-17T05:27:03+00:00

    The timing is especially strange, with Microsoft badgering us to shop, shop, shop! You'd think they'd roll these changes out in January, and also put a notification up on the Rewards page that the program will be changing.

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  5. Anonymous
    2023-12-16T11:03:34+00:00

    Same here. I've tried waiting 15 minutes, 15 hours or a whole day; nothing. I even get the pop up that says, "way to go. do two more searches and gain 15 bonus points." Yet I don't get any points for any search. I've tried on edge, firefox, safari, mobile safari and the bing app. So, no, it's not the cookies or the biscuits or the cakes (I jest). It's broken and at this point I'm this close to not using bing or the edge browser.

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