Why am I not getting rewards points for searches anymore?

Anonymous
2023-12-01T16:51:37+00:00

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-22T00:27:54+00:00

    I was having this issue for the past few days, and clearing my browser's cookies and cache fixed the issue, thanks!

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  2. Anonymous
    2023-12-21T09:36:34+00:00

    Also, the bing application compared to chrome is just so annoying for no reason

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  3. Anonymous
    2023-12-19T17:56:14+00:00

    I'm having the same problem. How to resolve it? I'm not getting credit for searches and am waiting 5 sec. between searches. I'll get credit for 3 then nothing. Spending HOURS trying to get credit for all the searches and can't get the points. Read someone's post saying only get credit for 3 searches/ 15". I'm not even getting that! It's totally on their end.

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  4. Anonymous
    2023-12-19T04:43:23+00:00

    Just as a followup, not sure it's simply that they changed something or if it's because I updated the Bing app on the phone but it seems to be counting searches there now. If it lasts. Guess we'll see tomorrow.

    Oh yeah, also maybe related maybe not, but a friend has all kinds of trouble with MS security hoops yesterday, and today my laptop made me dance through them. So, maybe they are doing, something ?

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  5. Anonymous
    2023-12-18T21:15:04+00:00

    I'll just add another disappointed user feedback to the probably pointless others. M$ will do what they want. I didn't hit this new search nerf until a few days ago. Still works the way it always has for PC searches except the 12pt a day is not counting anything, still get the 90pt a day for my usual news feed surfing search links. Mostly. Today it seemed like maybe some weren't counting and it's taken longer to get to 90pts. But I have had 0pts for bing searches on mobile. No matter what I've done. Nothing counts there. Makes the whole thing a pointless waste of time. Also, a few days before this I noticed they nerfed some of the extra pt awards, like daily links that used to be for 10 or 20pts are now for 1 or 2pts. Seriously ? ! Even 10 or 20pts was barely worth a click at 1 or 2 cents value. Now they want us to chase fractional pennies. No. Just, no. M$ just be honest and kill the program already if it's breaking you. Then we can all quit M$ and everyone will be happier.

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