Why am I not getting rewards points for searches anymore?

Anonymous
2023-12-01T16:51:37+00:00

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-11T13:29:32+00:00

    For me this isn't the issue. It's not counting any searches on Edge at all or rather it counts but as if my balance is starting at zero (I have 80k+) every time I open the browser. Then points aren't counted for Edge at all later when I check on my phone.

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  2. Anonymous
    2024-01-11T13:28:02+00:00

    hey jonathan, i have 15 pages of email from replying to one post in this thread. how the heck do i get off this train?

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  3. Anonymous
    2024-01-11T13:25:15+00:00

    I have the same problem. Ckeared cookies. Cleared browser history. Logged out. Logged in. Closed browser. Repeat above in different orders about 4 times. Counts everything else. I used some points. Just Edge glitching out.

    New problem: I first came here and clicked the 'I have this problem to' button. Now I am getting inundated with email notifications for it.

    "Unsubscribe from the question" the emails say. Slight issue: the only option for me on here is to 'subscribe', i.e. page doesn't think I'm subscribed to it anyway.

    Is this like Bethesda's Morrowind counterintuitive 'fatigue' bar where the more fatigued you are, the less tired you are? Do I need to 'subscribe' to unsubscribe..?!

    I have dared to tick the box asking to be notified if someone replies to this comment. I hope I don't regret that even more...

    oh holy mother all i did was reply to some post about this problem-as did you and i have 15 pages of no solves, no actual ideas, just people saying "me too" i am going to try to get off this train, i didn't notice before but there's a box below where i am writing already ticked, it says "notify me when someone responds to this post" i am un-clicking it, no offense i am going to try to find my original reply to this nightmare and unclick it, as well. good luck to all, lol, i am still being jacked out of points for the things they make you do for points but have read some fine print..there's a min. of searches to get more points. you can't just hit bing with three searches in a row that say "what is a dog" (cat. mouse)? my streak, i get up to three days and i go to check the next day, i am back to one. it's like MS has a built in '**** you there's no way to win" program. naw, they would never, right? ha ha.

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  4. Anonymous
    2024-01-11T12:51:01+00:00

    Maybe they have a detection system to ignore sending support tickets about the searches not working, and just give a half-accusatory response and half-“we’re doing something else instead.”

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  5. Anonymous
    2024-01-11T12:49:36+00:00

    It's a limit now if you read through the previous comments. There is a limit to 3 searches every 15 minutes. Case is closed. Microsoft can keep their Rewards, I'm done with it. The way is shut - Gandalf

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