My Rewards points disappeared, but I have been accruing them almost daily. Why?

Anonymous
2023-02-25T16:01:22+00:00

Today I logged on and discovered some 10000 or more Rewards points were disappeared. What happened? I was going to redeem them. But in any case, I have been actively accruing them for a long time. The account is active. I think they should be reinstated to my account.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-29T00:58:52+00:00

    I wish I could give you better news I had that problem and then after a few days it returned my points but also created a ghost account

    Now some days it works and some it fails completely I have to go to the dashboard and answer each quiz then referesh and start again The points then show up as a daily total and appear(not always) credited to my total a day or two later

    The daily run despite doing all the Bing searches fails to function and if I get 2 days uin a row it wipes them off on the third day Honestly this rewards must be the poorest functioning of any Microsoft product Now Iam just waiting to cash in and give up as a waste of effort

    The help option can te=ake aweek or mof=re to get an answer but that is only aslking for the dsame info already supplied then again week s before a rsponse As I said Microsoft have droppeed the ball on this and to be honest I find Microsoft to a lot less reliable than in the past

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  2. Anonymous
    2024-02-29T00:58:57+00:00

    I wish I could give you better news I had that problem and then after a few days it returned my points but also created a ghost account

    Now some days it works and some it fails completely I have to go to the dashboard and answer each quiz then referesh and start again The points then show up as a daily total and appear(not always) credited to my total a day or two later

    The daily run despite doing all the Bing searches fails to function and if I get 2 days uin a row it wipes them off on the third day Honestly this rewards must be the poorest functioning of any Microsoft product Now Iam just waiting to cash in and give up as a waste of effort

    The help option can te=ake aweek or mof=re to get an answer but that is only aslking for the dsame info already supplied then again week s before a rsponse As I said Microsoft have droppeed the ball on this and to be honest I find Microsoft to a lot less reliable than in the past

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  3. Anonymous
    2024-03-02T19:09:00+00:00

    rewards points deducted , dont know why.

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  4. Anonymous
    2024-03-23T00:41:08+00:00

    I'm having the same issue as others have posted. I jotted down how many points I had at the start of the day. Intentionally went in and completed the list of items for gaining 10+ points each. My points were going up as those things were completed, then all of a sudden approximately 70 points disappeared. What went wrong?

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  5. Anonymous
    2024-04-03T22:41:08+00:00

    Mine are also missing

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