My Rewards points disappeared, but I have been accruing them almost daily. Why?

Anonymous
2023-02-25T16:01:22+00:00

Today I logged on and discovered some 10000 or more Rewards points were disappeared. What happened? I was going to redeem them. But in any case, I have been actively accruing them for a long time. The account is active. I think they should be reinstated to my account.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

72 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-12-09T00:48:53+00:00

    I lost my points too. I contacted Microsoft and they replied that once the points go into give, no matter who is responsible for the error, the points are lost.

    I am disappointed over this. I enjoy and look forward to rewards with points earned.

    Joyce G

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-12-13T17:18:23+00:00

    I trued that but it says Iam in breach of rules I accepted when I signed up Ihave no idea what they are talking about just Iam 50000+ points gone since update and cannot contact Microsoft rewards date 13/12/2023

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-12-27T15:12:09+00:00

    I loosed more than 73,000 points. I'd like to be put back in the system. Please and thank you.

    Dennis M.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-12-27T16:07:46+00:00

    I had same problem all points disappeared and the count started again from zero so I stopped doing the quizzes etc ans w=a week later after useless suggestions from Microsoft help Gave up then a week later all the points suddenly re appeared Microsoft rewards is very unreliable/ unstable my best advice is if and when you get your points back you cash them in immediatelly

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-01-04T20:56:59+00:00

    Was on level 2 had over 4500 points why happened

    Was this answer helpful?

    0 comments