My Rewards points disappeared, but I have been accruing them almost daily. Why?

Anonymous
2023-02-25T16:01:22+00:00

Today I logged on and discovered some 10000 or more Rewards points were disappeared. What happened? I was going to redeem them. But in any case, I have been actively accruing them for a long time. The account is active. I think they should be reinstated to my account.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-05T01:57:12+00:00

    I have lost 57,000 points and no help from you. It says I redeemed them but I didn’t do where are they?

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  2. Anonymous
    2024-01-05T00:29:24+00:00

    Read my previous response However after much back and forth with Microsoft rewards they sent me multiple options all of which I have tried but points still disappear or are not credited when you do the quizzes but appear a day or two later I even get a second rewards page with other points which I cannot transfer or access So I have given up trying to understand will gain points when I can till I get the number I need (close now) for the reward I want and will cash in and then stop playing!!

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  3. Anonymous
    2024-01-04T20:56:59+00:00

    Was on level 2 had over 4500 points why happened

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  4. Anonymous
    2023-12-27T16:07:46+00:00

    I had same problem all points disappeared and the count started again from zero so I stopped doing the quizzes etc ans w=a week later after useless suggestions from Microsoft help Gave up then a week later all the points suddenly re appeared Microsoft rewards is very unreliable/ unstable my best advice is if and when you get your points back you cash them in immediatelly

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  5. Anonymous
    2023-12-27T15:12:09+00:00

    I loosed more than 73,000 points. I'd like to be put back in the system. Please and thank you.

    Dennis M.

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