Bing | Other
Miscellaneous topics that do not fit into specific categories.
I am not able to access my chat history
The chat history of Copilot has disappeared.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
The chat history of my Copilot has disappeared, but I did not delete them.
Bing | Other
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
107 answers
Sort by: Oldest
-
Anonymous
2024-10-06T00:36:34+00:00 -
Anonymous
2024-10-08T08:15:49+00:00 I have the same issue. I can access the chat history when I use Copilot in edge. But when I use the Copilot App installed on my computer as well as Phone, I do not see anything. Even the Menu has disappeared. Incidentally, it was working fine in the previous week. I am logging in with the same credentials in Edge; my Computer and my Phone. I tried uninstalling and reinstalling the app several times also but did not work.
-
Anonymous
2024-10-08T14:33:33+00:00 I'm on a personal account -- not a school or work account. And, the chat history is completely gone.
-
Anonymous
2024-10-08T14:38:08+00:00 The setting buttons for "More Creative", "More Balanced", and "More Precise" are all missing now, too.
My chat history is still missing, too.
I'm not on a work or school account. I have signed out and signed back in, and cleared my browser cache.
This new re-design of the UI sucks.
-
Anonymous
2024-10-09T01:26:20+00:00 the Copilot side pane is no longer there when I open CoPilot.