Error redeeming reward with points ("There’s an issue with your account or order Please contact Microsoft Rewards customer support for assistance.")

i keep pressing verification and i get Error Code: 600010

I recently made the decision to redeem my hard-earned points for a PC game pass subscription of one month. However, when I attempted to redeem the provided code, I unfortunately discovered that an auto-renewal feature had been enabled without my knowledge or consent. I urgently sought to disable this auto renewal, but frustratingly, I found no option to do so. As a result, the system is now coercing me into entering my credit card details and making an unexpected payment for an extended subscription I did not intend to commit to.

Can not redeem microsoft points ,not able to add phone number

Hi Dee, don't hold your breath, according the the Microsoft "Rewards" Help (not) Desk we are all liars and cheats. Believe it or not after my 13th attempt at getting help, someone ACTUALLY CALLED ME BACK. Basically I was told there is nothing that they are going to do and to just get a cell phone. To which I replied," you want me to spend hundreds of dollars to buy a phone, spend more money to buy a Plan, just to redeem points for a lousy $5.00 Microsoft Gift Card?" They had no response other than to tell me I needed a cell phone. Obviously Microsoft makes enough money they don't need more of mine.

I cannot redeem my rewards for a gift card,I think they want to take all my points away because I've earn so many I have a right to my points because I earned them ,I want all this corrected.