Error redeeming reward with points ("There’s an issue with your account or order Please contact Microsoft Rewards customer support for assistance.")

Hi Robert: How are you?

you can use someone else's phone # for text, they can email you the text code & you can redeem your points (as I am still learning also).

Are you bothering someone for a text Code message to their phone so you can & are able to redeem $5.00 for a Microsoft Gift card? (seems Microsoft is bothering us who use it).

Oops! I gave comment reply to Ahmad, my computer did a Google update, then a Bing update, I put it to sleep Wednesday evening, got up yesterday Thursday & it does not turn on. Guess I must have teed off someone in Microsoft perhaps even Google for being Honest about how they do things, how they change things (I'm on someone else's laptop for their storage only got internet hooked up to help with emails & a package being delivered, other than that I have no more computer since I'm a bit ignorant about this technology & seems they have more control over my computer than I do regardless of Rewards Points.

Remain Positive Robert there is a far Greater & Bigger hand of Control than the technology & He can shut them all off or even better-Have Faith!

Take Care

Keep Hope

Using someone else's phone might work, if there was someone still living that had one and was not 100 miles away (also if I wanted to bother them over a $5.00 Microsoft Gift Card). In the mean time I will just chalk it up to a bad experience, and never trust Microsoft again.

I'm already Multiple Times sand request to Microsoft Rewards Support Team. But not fix my account problem.

Good Day Ahmad; How are you?

I'm not sure what to tell you, they change things & figure we all understand & already know what they have done & we have it all figured out. Quite assumptions for our part to know nothing & they are not there to further assist us.

I had to use someone else's phone for the text messages, they sent 2 messages & I finally got to Redeem some of my points.

Quite honestly it is a mess to never understand or know what they do & will never be able to learn or get through it. I do not believe they will fix it for us who use it, it is fixed for them since they changed it.

Sorry I'm a bit late with a response.

Enjoy your day.

I'm already multiple times contact to Microsoft Rewards Support team but. He is not recovery my Microsoft Rewards account.

I'm already Multiple Times sand request to Microsoft Rewards Support Team. But not fix my account problem.