Why can't I gain search points for Microsoft Rewards anymore?

Anonymous
2023-12-14T14:12:19+00:00

Hello, I had a 30+ day streak where I did all of my searches in the Bing app and on my Xbox and it worked just fine even with the 5-6 second cooldown up until 3 days ago. Suddenly I wasn't able to get points for any searches at all no matter how much I tried so I lost my streak. Similarly, yesterday I could only gain 15-20 points every 15 minutes, but it was very inconsistent so I ended up not being able to finish getting my points leaving me several hundred behind. Today I can't get any search points at all again. Did I do something wrong? It feels like I've been banned or something.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-18T15:12:54+00:00

    What did they tell you to do? There is still a slight cool down period, I count to 12 between each search click and it works fine. However... If you use the same pages to do your searches, meaning, you leave pages open and use them again the next day, it will stop working. Besides that, searches have been working fine for me over the past few months.

    They have also completely fixes the Bing app on Android, zero cool down between searches.

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  2. Anonymous
    2024-02-02T17:01:24+00:00

    No, you haven't been banned, it is just MS completely messing things up. Try using Edge on your Xbox for your searches, it finally works again for me at least; no cool down. It started working for me, both on my PC and Xbox, a few weeks ago.

    As a side note, MS fixed the points for reading the NEWS on the Android Bing app, it no longer crashes, BUT... they removed the points tracker for the NEWS in the app, I still get points for reading the NEWS, but why did they remove the tracker?

    Seriously MS, listen to your customers and get your act together!

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  3. Anonymous
    2024-01-07T13:51:49+00:00

    Please help I don't get points for my searches anymore so please help

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  4. Anonymous
    2024-01-04T16:49:42+00:00

    ... However, now I'm having problems with my phone searches??? I've spent most of the day trying to collect my 100 points for my phone Bing searches?? I can't figure out what to do to collect my phone points? This is so frustrating!! HELP!!!

    The phone app is just messed up so bad, the searches no longer count for points, and trying to read the NEWS does not work at all, when I click on any article, the app crashes, it is useless to even use the phone app at all.

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  5. Anonymous
    2024-01-03T10:45:50+00:00

    Its the same to me .It was better before. I dont know why the cooldown came.

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