What is happening with Rewards?!

Unfortunately a recent update disabled edge specific search rewards. Also, you now have to wait at least ~5 seconds between searches otherwise points are not rewarded. I suppose this is to stop people opening 30 tabs at once.

I also have exact same problem started going down in points few days ago

Confirmed:

https://www.pcworld.com/article/2160414/microsoft-guts-microsoft-rewards-points-and-its-fans-are-outraged.html#:~:text=Microsoft%20has%20quietly%20reduced%20the,expensive%20services%2C%20like%20Game%20Pass.

I am also facing this same issue. Microsoft reward plan seems gone into wrong staffs. They messed up the algorithm and now the Bing search is not registering the search,. Worst of all when you report this to their support team, they will simply ask you to logout and login or do some weird cache clearing things, which will never resolve this issue.

I reported this to support and the response below, not sure if its a canned one, but there are a lot of language errors in it. I have not been able to get the PC search to work for over a week now. I also confirm that activities are now worth only 10% of their usual values, so that it will take you 10x longer to earn the same points. I can also confirm that the Xbox rewards is not working for me anymore either, its empty.

It's a pretty crappy way to treat existing customers, and also very pompous of the company to think that they can poop on us without recourse because we have to 'take it'. I cancelled my core membership, because I'm not seeing the value anymore and I am not sure I want to reward MS for this kind of behavior right now. Many may not be able to do that, and like me, may have a large investment in a practical game library [non-game pass]. So it's frustrating but here's hoping that things may change in the future for the better.

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Hi,
 
How are you? By the way, I am Red from Microsoft Rewards support and will assist you under service request **************.
 
I sincerely apologize for the delayed response, as we have received a higher volume than what is expected. Rest assured that we are doing our best to diligently work on your case.
 
You contacted because you notice that you are slowly earning points through searches with your account, and it takes a lot of searches before you can earn a less points. I know the importance of your concern as you want to earn more points with your Microsoft Rewards account just like everyone used to. Let me help you with this matter.
 
We would like to inform you that the experience you had about not earning points from your searches is by design. Changes were recently made within the crediting system. No worries, you'll start earning points after doing a couple of initial searches and over the last few years, the Microsoft Rewards program has regularly evolved to reflect our growth and expansion.
 
We evaluate every change for consistency and fairness, tuning the methods and frequency through which our members can earn points. Whether searching with Bing, browsing with Edge, playing on Xbox, or making purchases in the Microsoft store, we know our members take delight in the added incentive the Microsoft Rewards program offers. We aim to grow in ways that continue to provide value to our members, and we eagerly monitor feedback to ensure satisfaction. We appreciate the enthusiasm and loyalty of our Microsoft Rewards members and remain excited for the program's future.
 
We will now be closing this service request. Thank you for your continued support to Microsoft Rewards.
 
If you have any other concern, you can create a new service request in our E-form.
 
Have a great day and stay safe!
 
Regards,
Red

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