I am not able to view my 1000 points puzzle.

Same problem here, gone couple days after earning 10 puzzle pieces. Today it appeared back but in gray shading, non functioning. Saying You're almost there. No way to accrue points. Shows will be back soon. On this thread bc my mobile reward points are accruing but my laptop pts in bing AND edge will not accumulate. Tried cleaning cache, cookies changing browsers. No work. Been at it all day. 72 pts shy of a reward is that the reason for te stall?

Exactly my issue. After I posted it was missing, the next day it was back grayed out. Come on Bing!!! These points are the only income my wife doesn't know about!!!

The puzzle won't work but I had that glitch yesterday, wasn't reconising laptop searches so swapped from chrome to edge and that fixed it but maybe it'll work swapping to chrome or firefox from them, give it a try and post what happens.

Forget how many days it is now, Chrome acctually tricks you into thinking it works but does not change the search number for the puzzle section, it acctually didn't count chrome searches at all the other day but Edge did, edge currently still shows greyed on the puzzle however.
I've no replies to the complaint made direct to rewards support but given they only seem to be giving copy pasted supplies it looks like they aren't bothered still despite the growing number of community, reddit, twitter and FB threads, whoever their implementation team is needs a serious shake up as its only going to put people off.

And now Laptop is fully messed up, app shows 9 points earned, Chrome Bing page shows 81 and Edge Bing Page shows 21, cant progress either, web connection is stable.

Seriously Microsoft <removed> going on with you.