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Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Yes, it's insane when they can go to my redemption history and see that I have claimed the same reward from the same Microsoft account and FROM THE SAME EMAIL ADDRESS that I have always used since I started with MS Rewards, and that that email address is the very same email address that they have used to send me my redeemed Amazon gift card - for more than 6 years.
MS Rewards Support cannot possibly be run by humans because all the details are there on my Rewards Dashboard (and their servers I would have thought but who knows) for them to identify me and verify me. Is there ANY OTHER CORPORATION OF THE SIZE OF MICROSOFT who also claim to be totally committed to customer satisfaction (and world peace / harmony / cooperation etcetera) who do NOT HAVE and DO NOT PROVIDE a single telephone number through which a customer can actually speak to a support representative? NOT THAT I AM AWARE OF. Even the singular telephone number CoPilot provides takes you onto an automated response system that just sends a user back to the multitude of "SUPPORT MERRY-GO-ROUNDS" on a multitude of go-nowhere web pages that could only exist if they had been INTENTIONALLY PLANNED by Microsoft to tire anyone of making any further attempts to resolve a REWARDS ISSUE.
Funny, but I also plant the Microsoft E-TREES (IF any actually get planted - again - with Microsoft, who knows!) - I am up to 15 trees now and never a hiccup. But, umm, there's something so wrong with my Microsoft account that it will not allow me to add a telephone number so that I can REDEEM my points. Strange that, isn't it. Or is it. Microsoft have been involved with more litigation and anti-trust and you-name-something-bad-schemes than probably any other American company. I know Wikipedia is flaky, but it was pretty damning to read their page on Microsoft litigation. It's longer than the rap-sheets of ANY hyper-hardened career criminal. They effectively try to screw everybody and anybody over to get what they want - which is always $$$$$$$$ and then some.