Help!! Microsoft Rewards account has been suspended.

I feel your pain. My wife's account was suspended yesterday as well. No bots or VPN ever used. Most likely that will hang the "can't have multiple accounts under one household" which by all accounts is the most dumb thing I have ever heard. Why should it matter? I use my account for my searches throughout the day, and she does as well. Why shouldn't we both get credit for using the program as it was intended? We are both individuals. If she lived next door, then it would be OK? You would think they would like the fact that multiple people are using their search engine, vs that "other one". I have had these accounts for years and have used BING exclusively. Now with this BS, I 'm not so sure. It's like they turned their back on us. Pathetic.

I just had it happen to me, too. I just got a new phone, so I'm thinking maybe it has to do with that, because nothing else has changed and I've been using the rewards for years.

Does anyone know where or how to submit a ticket to have it looked into? I don't see any support options for this.

https://rewards.bing.com/support

Select accounts and then suspension in the various category dropdowns.

They claim that they replied to all tickets within 24 hours 24/7. But they still haven't replied to my ticket(s) and many others here have documented that their support tickets also get ignored. And those who have gotten messages from other departments within Microsoft support have said that those tickets aren't appearing on their system. Nor do our reward support tickets appear on our account support ticket history. But you should still submit them anyway and keep track of your support ticket number so you have documentation that you attempted to contact them sometimes multiple times without recourse.

I have the same problem. My account was suspended today even though I have done none of the violations mentioned. I tried creating a ticket, but the page says "404 - The page does not exist." It says that it will redirect me to rewards.microsoft.com in 5 seconds, but it never does so. No idea what happened, and it seems I am not the only one going through this.

I've had the same thing happen to me this morning (December 2nd) when I logged into my Rewards account. It was fine yesterday. I have only one personal MS account that I've used for my Rewards account. Great job, Microsoft AI bot!