Help!! Microsoft Rewards account has been suspended.

Anonymous
2023-12-01T05:41:27+00:00

My account got suspended and I'm not sure why. My wife and I both have our own Microsoft rewards account, so maybe they think I'm doing multiple account?

I tried to create a ticket at https://rewards.bing.com/support, but all the fields are gray out, and the top just say "Your Microsoft Rewards account isn't following the rules you agreed to when you joined the program."

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  2. Anonymous
    2024-01-27T17:36:25+00:00

    You can add me to the list of people that got suspended as well, along with my family member. I have had a Microsoft account for years and years. We did nothing different. For years we have had the rewards program with no problem. No VPN or any other violation. I am very disappointed and it happened to me around the same time as everyone else. Just in time for Microsoft's last quarter aka the Holidays. Everything is automated and generic.

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  3. Anonymous
    2024-02-02T23:09:50+00:00

    I too, like many of you, also had my Microsoft Rewards account suspended without notice or explanation at the beginning of December 2023. I have submitted multiple tickets with no response, spent hours on the phone or text chat with support, and I can get no answer and no resolution. Just today I spent two hours on chat, got a phone call back from Microsoft support, after 40 minutes they transferred me to someone else, and after 20 minutes on that call I got disconnected. This is so frustrating. Has anyone gotten anywhere with this? It seems more than a coincidence that so many of us had their high-value rewards accounts suspended at the same time. I personally had accrued over 500,000 points.

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  4. Anonymous
    2024-02-03T07:12:42+00:00

    I have nothing related to any Violation mentioned in the list! I literally don't know any reason behind the suspension of my account, I was not using any illegal methods! will you please verify my account and resolve this issue!

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  5. Anonymous
    2024-02-15T06:13:11+00:00

    I didn't use VPN. But google account connected in this phone number so, this is the problem. Why my account was suspended i don't konw. Please help me for recovery normal account

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