Help!! Microsoft Rewards account has been suspended.

Anonymous
2023-12-01T05:41:27+00:00

My account got suspended and I'm not sure why. My wife and I both have our own Microsoft rewards account, so maybe they think I'm doing multiple account?

I tried to create a ticket at https://rewards.bing.com/support, but all the fields are gray out, and the top just say "Your Microsoft Rewards account isn't following the rules you agreed to when you joined the program."

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-02T05:58:23+00:00

    I feel your pain. My wife's account was suspended yesterday as well. No bots or VPN ever used. Most likely that will hang the "can't have multiple accounts under one household" which by all accounts is the most dumb thing I have ever heard. Why should it matter? I use my account for my searches throughout the day, and she does as well. Why shouldn't we both get credit for using the program as it was intended? We are both individuals. If she lived next door, then it would be OK? You would think they would like the fact that multiple people are using their search engine, vs that "other one". I have had these accounts for years and have used BING exclusively. Now with this BS, I 'm not so sure. It's like they turned their back on us. Pathetic.

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  5. Anonymous
    2023-12-02T02:54:31+00:00

    Hi,

    Have you tried using another browser or go incognito to see if the fields are still greyed out?

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