Help!! Microsoft Rewards account has been suspended.

Anonymous
2023-12-01T05:41:27+00:00

My account got suspended and I'm not sure why. My wife and I both have our own Microsoft rewards account, so maybe they think I'm doing multiple account?

I tried to create a ticket at https://rewards.bing.com/support, but all the fields are gray out, and the top just say "Your Microsoft Rewards account isn't following the rules you agreed to when you joined the program."

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  4. Anonymous
    2023-12-02T02:54:31+00:00

    Hi,

    Have you tried using another browser or go incognito to see if the fields are still greyed out?

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  5. Anonymous
    2023-12-01T06:28:48+00:00

    Hi Jen,

    Thank you for the response. I do not have VPN, and have not redeem recently; basically just saving points for the next console.

    Do I have to agree to the service agreement again somewhere to use the support feature or creating a ticket? All the fields are still grayed out.

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