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My account got suspended and I'm not sure why. My wife and I both have our own Microsoft rewards account, so maybe they think I'm doing multiple account?
I tried to create a ticket at https://rewards.bing.com/support, but all the fields are gray out, and the top just say "Your Microsoft Rewards account isn't following the rules you agreed to when you joined the program."
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have nothing related to any Violation mentioned in the list! I literally don't know any reason behind the suspension of my account, I was not using any illegal methods! will you please verify my account and resolve this issue!
You can add me to the list of people that got suspended as well, along with my family member. I have had a Microsoft account for years and years. We did nothing different. For years we have had the rewards program with no problem. No VPN or any other violation. I am very disappointed and it happened to me around the same time as everyone else. Just in time for Microsoft's last quarter aka the Holidays. Everything is automated and generic.
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I am in the same boat. My account was suspended. I have filled in various support forms asking what happened. They never reply. I assume their policy is to simply ignore queries about suspensions.
To be honest I've given up on the program. I was fortunate enough to have used most of my reward points already so there's that. I think the amount you can earn nowadays is also much lower which makes everything a lot less interesting. So I won't be using it again, not with this kind of customer service. Just not worth any more time.