Surface Book 2 (Can't connect to this network)

Anonymous
2019-08-13T15:51:59+00:00

Hello 

I have Surface Book 2 ( i7-8650U 1.90GHz / RAM 16GB / 1TB / RTX 1050 )

I received an update today after restart I couldn't connect to my network and get the message ( Can't connect to this network. I tried other devices and it connects normally.

How can I fix this please?

Surface | Surface Book | Network

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  1. Anonymous
    2019-08-13T15:53:44+00:00

    Are you using Wifi or Ethernet to connect ?

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-13T15:54:42+00:00

    Others have reported issue with WiFi after the last update. Can you go into Device Manager and roll back the Marvell WiFi Network Adapter and see if the issue clears?

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  3. Anonymous
    2019-08-13T15:55:10+00:00

    using WiFi

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  4. Anonymous
    2019-08-13T15:55:59+00:00

    I went to device manager and I can't roll back the option is dimmed

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  5. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-13T16:05:26+00:00

    Can you uninstall it in Device Manager (do not delete the driver) and restart and see if anything has changed?

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