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Hello,
I have a Surface Book 2, that I bought in the UK. Wifi works as expected on 2.4 and 5 GHz bands when the access point is visible. It turns out, when it comes to the 5GHz band, my laptop can only see up to channel 140. In the UK, I found out these channels are not available to regular WiFi. Now I need access to channels 145 and above and cannot see a single one of them with my laptop. Is there a way to change the wifi region on this laptop? I have tried
- All Windows region settings on the laptop
- Reset the internet
- Roll back the driver (Marvell Avastar)
- disable all other network device drivers except Wan Miniport ones
Nothing works. Did not try yet:
- OEM drivers
- Registry values
- Refresh the system (don't think it will work)
Could anybody help me, please?
Regards,
Joao
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Joao Luiz M,
Thank you for reaching out Microsoft Community. We're sorry for the delayed response.
It would be best to have this concern of yours addressed by our Microsoft Surface Support because they can remotely access your device and have this one checked. If you haven't reached them out yet, you can utilize this link >>https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers to contact our tech support for assistance.
Kind Regards,
Crest
