Surface Duo 2 Bluetooth Issues

Anonymous
2021-12-05T14:19:34+00:00

When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem:

Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't disconnect but the sound just stops.

Disconnecting Bluetooth in audio device and surfaceduo2 and restarting helps but the problem will repeat. Makes BT unusable.

Anyone else have this problem??

Surface | Surface Duo | Sound and camera

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  1. Anonymous
    2022-01-27T13:29:43+00:00

    Thanks Dan, for me it happens more frequently with Jan update

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  2. Anonymous
    2022-02-07T16:10:40+00:00

    Since the new Surface Audio update things have been much more stable. A couple of hiccups but mostly working as it should.

    I now have another issue where there are screen issues... but that's a different problem. I see another replacement device in my future...

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  3. Anonymous
    2022-02-07T20:49:28+00:00

    I spoke too soon. Issues keeping audio to car Bluetooth (Ford Microsoft SYNC). I turned off Phone Calls for it and that "solves" the audio problem. Surface Buds have been more stable.

    As far as my screen issue, MSFT is replacing my device... so we'll see if the Bluetooth problem lingers on new device.

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  4. Anonymous
    2022-02-07T22:36:37+00:00

    What update in January the last update I got was in December my surface duo 2 is on android 11 and build no 2021.1116.111. Has there been any more updates?

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  5. Anonymous
    2022-02-07T22:41:35+00:00

    I have all the Bluetooth issues everyone has been talking about with my surface duo 2 and my surface earbuds. One thing I have noticed in the car is if I connect the Bluetooth in the car before I plug in the cord for android auto everything works like it suppose to. If I don't then when I call someone it defaults to the phone or just no audio at all.

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