Surface Duo 2 Bluetooth Issues

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Good to hear thanks. If you need any help with a vzw user to do bug reports I can provide.

Also would be sweet if someone on microsoft side could look into why mms is so bad on Verizon with the duo... like flip phone quality with using basically all sms/mms apps including the stock messages app.

I can provide examples if needed.

Thank you,

Derek

Really hoping the removal of the Messages+ app fixes the BT issues. I haven't tried earbuds but I can't listen to music through any of my BT speakers because I get dead air or a lot of music start and stop. Phone indicates music is still playing but I can hear nothing. Just purchased my phone in late March so all the updates are current.

*UPDATE* Not sure why but the removal of the Messages+ seems to have fixed my BT issues. Duo 2 now connects and more importantly plays the music through the BT speaker without interruption. Thanks for the advice.

*2nd UPDATE* Back to square one. I was having an issue with receiving video texts from iPhone users (their videos would show up in my inbox as an image and an unplayable audio file). I contacted Verizon and they indicated that my Duo 2 was missing some software that it needed in order to play those videos. They installed the missing item and it corrected the video message problem but my bluetooth issue started all over again (can't connect to vehicle, speakers, etc.). Reconnected to Verizon and told them of the issue and they suggested the only fix was a return to factory settings which was done late yesterday. I still cannot connect to some bluetooth devices and I can know longer receive video texts from iPhone users. This is getting ridiculous. Any advice would be greatly appreciated.

My Touch Version is 26.404.139

My issue is BT now only automatically connects to my car stereo about 50% of the time. Once connected, it seems ok, but I usually have to manually connect it. Such a pain.