Surface Duo 2 Bluetooth Issues

Well if you do not have message+ installed maybe a similar issue caused by some other app...

Let's start with basics, the work around was to disable phone calls option toggle in bluetooth settings (without uninstalling anything)... You need to do this to any connected Bluetooth device that is capable... If your issues persist with this done then it must be a different issue.

I know it sucks but give it a shot you should know quickly within a few days.

Settings > connected devices > gear next to each bluetooth device... Toggle Off "Phone calls"

Again just a test for a day or two... If your issues stop it must be similar to our message+ issue

Maybe I am missing something here but the only messaging app I have is blue icon called messages and I have so many of these same Bluetooth issues that I was ready get rid of the phone the surface buds and anything else microsoft I own. It has caused me to almost crash multiple times. Is the blue app the one you guys have been talking about fixing your issue? I looked in the Google store for message+ I find nothing no such app. I too have a case open with Microsoft and much frustration with this problem which I have posted many times any help would appreciated

If you search the Google Play store for Verizon Messages you'll see the red icon app. Once installed, it's called Messages+ on your device. A previous post by someone else stated uninstalling Messages+ fixed their Bluetooth issues. I uninstalled it on my Duo2 and now my Bluetooth no long disconnects. Microsoft engineering is looking into this issue.

Secondly in this thread, we started complaining about MMS messages with images come in blurry if you're using Google Message or Signals. If you're using the Verizon Messages (Messages+) app, the image is sharp and clear. uhg... so, between a rock and a hard place here.

Nice, Thanks I never did open a ticket, but I but I did submit bug reports officially when it was happening.

Not sure who to blame but more then likely it's VZW at fault

OK thank you I will give it a shot

So I figured I would re-install Message+ and confirm it was still an issue since I have had it uninstalled for a while now.

My findings:

As soon as the app is configured I started getting the audio issue (had spotify playing).... I force closed the app and fixed the audio by triggering assistant, then as soon as I reopened message+ I had the audio issue right away. It was reproducible everytime so I started adjusting a few things that may make a difference. Seems only way to get around this is to cripple its ability to run in the background, but it has some manual work that needs to be repeated between uses.

This is a work around for people that would use message+, just as a mms secondary for better pic quality.

If you install and setup message+ app then force close it, then revert permissions for sms /contacts /phone...you can have the app installed and configured without it causing audio issues. The downside is that when you open again you will be prompted to fix permissions to allow the app to work again. So you basically need to rinse and repeat everytime you need to use it. Basically I use standard message app with chat support and when I get an mms that's **** quality that I actually want better version of, I just open message+ to download it.

So far I have tested this for a day without issue.

Also FYI for people that may hit the first setup bug, it sends you a QR to scan to authorize the use of the app on this device with your number, so you will need to get that Pic on another screen (I used your phone app on pc) to scan with your duo.