Surface Duo 2 Bluetooth Issues

Anonymous
2021-12-05T14:19:34+00:00

When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem:

Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't disconnect but the sound just stops.

Disconnecting Bluetooth in audio device and surfaceduo2 and restarting helps but the problem will repeat. Makes BT unusable.

Anyone else have this problem??

Surface | Surface Duo | Sound and camera

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  1. Anonymous
    2022-03-04T16:52:16+00:00

    Had anyone switched to another messaging app away from Google Messages? I'm trying Signal at my default SMS... Haven't received any photos yet so not sure if they're going to be blurry there too...

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  2. Anonymous
    2022-03-04T17:56:11+00:00

    Ugh. Signal also blurry. Grrrrrrrr

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  3. Anonymous
    2022-03-08T01:26:01+00:00

    Yeah this does suck... It is not really the app itself rather then some carrier config I think that sits below the app so it impacts them all.

    I think message+ gets around this as it's pre configured with its own.

    Maybe now that we confirmed the app causing microsoft can work with vzw, did you update your ticket with info about the app?

    Another option would be to complain about poor defaults for VZW mms and how bad it is, but being an unlocked phone not sure how much vzw even cares.

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  4. Anonymous
    2022-03-10T22:24:12+00:00

    I have relayed the info to Microsoft that uninstalling Messages+ "fixes" the issue.

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  5. Anonymous
    2022-03-10T22:44:40+00:00

    Maybe I am missing something here but the only messaging app I have is blue icon called messages and I have so many of these same Bluetooth issues that I was ready get rid of the phone the surface buds and anything else microsoft I own. It has caused me to almost crash multiple times. Is the blue app the one you guys have been talking about fixing your issue? I looked in the Google store for message+ I find nothing no such app. I too have a case open with Microsoft and much frustration with this problem which I have posted many times any help would appreciated

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