Surface Duo 2 Bluetooth Issues

Anonymous
2021-12-05T14:19:34+00:00

When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem:

Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't disconnect but the sound just stops.

Disconnecting Bluetooth in audio device and surfaceduo2 and restarting helps but the problem will repeat. Makes BT unusable.

Anyone else have this problem??

Surface | Surface Duo | Sound and camera

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  1. Anonymous
    2022-02-14T23:40:33+00:00

    I opened a support case with Microsoft today and they confirmed that this is a known issue and is being investigated to find the resolution. My thought is the issue came along with the Dec 2021 update. Hopefully a future update will resolve the issue. So.... We wait.

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  2. Anonymous
    2022-02-20T20:10:33+00:00

    Thanks for the update, does anyone else have Verizon message+ installed?

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  3. Anonymous
    2022-02-20T20:17:38+00:00

    I use Google messages but the images are blurry so sometimes I do open VZmessage+ sometimes. I have it installed and working.

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  4. Anonymous
    2022-02-20T20:30:57+00:00

    Same use case for me as well... I just uninstalled it and have not had the issue yet... Maybe give it a shot, but I I know it seems weird

    -Derek

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  5. Anonymous
    2022-02-20T20:41:19+00:00

    Interesting. I'll give it a go.

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