Has there been any reply to this issue, when are we going to have a fix ?
Surface Duo 2 Bluetooth Issues
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Anonymous
When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem:
Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't disconnect but the sound just stops.
Disconnecting Bluetooth in audio device and surfaceduo2 and restarting helps but the problem will repeat. Makes BT unusable.
Anyone else have this problem??
Surface | Surface Duo | Sound and camera
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87 answers
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Anonymous
2022-05-25T10:47:25+00:00 -
Anonymous
2022-05-10T18:03:25+00:00 YES, YES! I am on my second Duo 2. First one replaced by Microsoft. The sole issue was poor Bluetooth range. They replaced it and the issue is the same. On my boat, if I get more than six to eight feet from the Fusion WB670 radio, the Bluetooth streaming audio from Amazon starts breaking up. My Duo 1 did "not" have this problem. I have confirmed the issue with the Duo 2 by using my spare phone, Google Pixel 6. The Pixel 6 works great. I can even leave the boat and walk thirty to forty feet away. Microsoft, if you are listening, please help.......
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Anonymous
2022-04-26T19:50:49+00:00 My issue is BT now only automatically connects to my car stereo about 50% of the time. Once connected, it seems ok, but I usually have to manually connect it. Such a pain.
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Anonymous
2022-04-04T15:05:33+00:00 My Touch Version is 26.404.139
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Anonymous
2022-04-04T14:45:41+00:00 Really hoping the removal of the Messages+ app fixes the BT issues. I haven't tried earbuds but I can't listen to music through any of my BT speakers because I get dead air or a lot of music start and stop. Phone indicates music is still playing but I can hear nothing. Just purchased my phone in late March so all the updates are current.
*UPDATE* Not sure why but the removal of the Messages+ seems to have fixed my BT issues. Duo 2 now connects and more importantly plays the music through the BT speaker without interruption. Thanks for the advice.
*2nd UPDATE* Back to square one. I was having an issue with receiving video texts from iPhone users (their videos would show up in my inbox as an image and an unplayable audio file). I contacted Verizon and they indicated that my Duo 2 was missing some software that it needed in order to play those videos. They installed the missing item and it corrected the video message problem but my bluetooth issue started all over again (can't connect to vehicle, speakers, etc.). Reconnected to Verizon and told them of the issue and they suggested the only fix was a return to factory settings which was done late yesterday. I still cannot connect to some bluetooth devices and I can know longer receive video texts from iPhone users. This is getting ridiculous. Any advice would be greatly appreciated.