Internet/wifi not opening not showing available networks. Clicking on internet/Wi-Fi does not work.

Anonymous
2023-10-31T19:08:48+00:00

Wi-Fi internet not showing available networks.

Surface | Surface Go | Network

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  1. Anonymous
    2023-11-17T03:22:22+00:00

    Hello,

    Yes it is still on going.

    Thank You

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  2. Anonymous
    2023-11-18T22:37:32+00:00

    Hello,

    There are no ports on the Surface Go 2. No ports for a flash drive.

    Do you any other suggestions?

    That I can try, it worked fine before.

    Then I didn’t use it for a few months

    now it can’t find the WI-FI and I can’t open network connection.

    Thanks.

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  3. Anonymous
    2023-11-23T00:47:25+00:00

    Hi Jme!

    Thanks for getting back to us!

    If that's the case, I would highly suggest you contact our live Microsoft support team for further assistance already. They will be able to further diagnose the issue and provide more troubleshooting. Below are the steps on how to contact them:

    1. Go to Contact Us- Contact Us - Microsoft Support.
    2. Choose how you would like to get support for your Surface device.
    3. Type in the problem you need help with.
    4. Look at any available solutions offered and select Contact Support.

    Thanks again for choosing Microsoft. Hope this helps!

    Regards,

    RodelioP.

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