Hey MS, what exactly is the purpose of this page if you don't respond to customers?
I returned the Surface Headphones and bought the Sony's instead. You really are a mess MS.
Can I disable "hey Cortana" on my surface headphones?
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Anonymous
Using my Surface Headphones on my Windows 10 PC is becoming very difficult. Throughout the day Cortana is randomly summoned during my normal conversations. This is problematic as I record online training and often have to start over when my PC suddenly thinks i want to ask Cortana a question.
Please, how can i turn off the Surface Headphones "hey Cortana" feature? If this is not possible, these headphones are going back.
Thanks!
Surface | Surface Headphones | Use with personal assistants
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11 answers
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Anonymous
2019-01-16T13:41:50+00:00 -
Anonymous
2019-01-15T14:41:06+00:00 I have tried disabling "hey Cortana" in Win 10 and when the headphones are paired it makes no difference. I cannot disable it.
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Anonymous
2019-01-15T14:28:43+00:00 Hi, Chadcgpov
Can you check in Cortana settings if you can toggle off "Hey, Cortana"? Some host devices are graying out this option when connected to any Bluetooth device.
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Anonymous
2019-01-14T13:53:42+00:00 Microsoft, please answer this question!!!
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Anonymous
2019-01-14T01:32:20+00:00 I have the same issue. I need to disable Cortana before these headphones are usable.